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Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What data do we collect?

Rayner Rowen Ltd collects the following data:

  • Personal identification information (via web forms)
  • Tracking and analytics data

How do we collect your data?

You directly provide Rayner Rowen Ltd with most of the data we collect. We collect data and process data when you:

  • Register online, place an order or fill out a contact form for any of our products or services through the website.
  • Voluntarily complete a customer survey or provide feedback.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Rayner Rowen Ltd collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Use your contact information to follow up an enquiry

Rayner Rowen Ltd will NOT share your data with any third party companies without your direct consent.

How do we store your data?

The website is hosted at: NuBlue

Marketing

Rayner Rowen Ltd would like to send you information about products and services of ours that we think you might like. Only if you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Rayner Rowen Ltd from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes you can click the unsubscribe link at the bottom of any marketing e-mail OR contact Rayner Rowen Ltd directly.

What are your data protection rights?

Rayner Rowen Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Rayner Rowen Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Rayner Rowen Ltd correct any information you believe is inaccurate. You also have the right to request Rayner Rowen Ltd to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Rayner Rowen Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Rayner Rowen Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Rayner Rowen Ltd’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Rayner Rowen Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us directly.

Contact information can be found on the contact us page.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Rayner Rowen Ltd uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Rayner Rowen Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Rayner Rowen Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Rayner Rowen Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Rayner Rowen Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Rayner Rowen Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 November 2019.

How to contact us

If you have any questions about Rayner Rowen Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Contact information can be found on the contact us page.

Data Controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in the European Union and other provisions related to data protection is:

Rayner Rowen Ltd

Contact information can be found on the contact us page.

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